Administrative Support
Email coordination, file organization, task tracking, scheduling support, and day-to-day admin work.
Virtual Assistant · Administrative Support
Hi, I'm Jane.
I help keep work organized, accurate, and moving.
Detail-oriented and tech-savvy professional with experience in content moderation, Subject Matter Expert support, spreadsheet management, data entry, email coordination, process updates, and confidential information handling.
Detail-focused
Accuracy matters
Remote-ready
Organized & dependable
About Me
A calm, organized hand behind the work.
I have three years of content moderation experience, including Subject Matter Expert responsibilities, backed by a Bachelor of Science in Computer Science.
My background has trained me to work carefully with high-volume tasks, follow processes, handle sensitive information, coordinate updates, maintain spreadsheets, and stay focused on quality and accuracy.
I am currently open to Virtual Assistant, Administrative Support, Data Entry, Content Moderation, and related remote roles where I can support a team with consistency, organization, and attention to detail.
3+
Years in content moderation
SME
Process & team support experience
BSCS
Bachelor of Science in Computer Science
Skills & Tools
Support that is practical, organized, and reliable.
A blend of administrative support, digital tools, data handling, and process-focused experience.
Data & Spreadsheets
Data entry, spreadsheet management, Excel files, Google Sheets, organized records, and accuracy checks.
Research & Information
Online research, information handling, process updates, documentation, and clear team communication.
Content Moderation
Policy compliance, high-volume review, quality standards, confidentiality, escalation, and guideline alignment.
Microsoft Excel
Microsoft Office
Google Sheets
Google Docs
Google Drive
Gmail
Canva
Web Research
Data Entry
File Management
Experience
Built through accuracy, responsibility, and teamwork.
2022 — 2025
Content Moderator / Subject Matter Expert
Concentrix BGC
- Reviewed and evaluated high volumes of digital content based on platform policies and quality standards.
- Supported team operations as an SME by helping with process questions, updates, and guideline alignment.
- Managed and updated spreadsheets and Excel files used for tracking and organizing work-related information.
- Coordinated through email regarding agent meeting schedules and shared process updates with the team.
- Maintained productivity, quality, confidentiality, and accuracy while handling multiple priorities.
2018 — 2020
Cashier / Service Crew
McDonald's
Handled customer service, transactions, and multiple responsibilities during busy shifts while working closely with the team.
2018
Encoder
Special Program Employment for Students (SPES)
Performed encoding and basic data-entry tasks while maintaining organized and accurate records.
2017
Factory Worker
Palm Decorations
Completed assigned production tasks while following workplace procedures and meeting daily requirements.
Featured Projects
Projects I’ve supported behind the scenes.
Collaborative project support involving review, organization, feedback, content preparation, testing, and hands-on help during development.
View Live Project ↗
TintaLab Print Hub
Supported the development and setup of TintaLab Print Hub through design input, content organization, product preparation, testing, and feedback on the customer-facing experience.
Visit website ↗
View Live Project ↗
TaraWork
Assisted with project development by providing feedback, reviewing the user experience, testing features, helping organize content, and supporting the project as it continues to grow.
Visit website ↗
♡
These are collaborative projects. Jane’s role is presented as support and contribution, not sole ownership or development.
Education
Bachelor of Science in Computer Science
Taguig City University · 2018–2023
BSCS
Let's Work Together
Looking for dependable remote support?
I’m open to Virtual Assistant, Administrative Support, Data Entry, Content Moderation, and related remote opportunities.
Email
jtapayan18@gmail.com
Phone
+63 975 5959 803
Location
Western Bicutan, Taguig City, Philippines